Founded in 2003, IT Concepts was established with a simple yet important promise to “deliver technology concepts that work.”
This founding principle, which permeates throughout our team and company culture, has propelled ITC to the upper echelons of the industry. With award-winning services and unflinching dedication to country and clients, ITC remains committed to teamwork, innovation, and collaboration. This collective team energy has allowed us to stay small with a diverse and dedicated group of technology experts while thinking big and tackling our clients' most pressing challenges head-on.
Pinakin Patel is the Chief Executive Officer (CEO) of ITC and responsible for our strategic vision, innovative business model, and financial performance. Under his leadership, ITC has experienced tremendous growth based on the principle that “our success is measured only by the success of our clients.”
Before joining the company, Mr. Patel served as the Department Manager and Deputy Director of the Information Security Solutions consulting practice with a large Department of Defense consulting firm. Mr. Patel received a Master’s in Management of Information Technology from the University of Virginia and a Bachelor of Arts Degree in Computer Science at Rutgers University. If you don’t have over an hour to dedicate, don’t ask him any questions about his children (Ryan and Sanya) and their soccer careers.
Amy Johnson is the founder and COO of ITC. Amy is responsible for managing the day-to-day activities of the company and is responsible for creating employee alignment with corporate goals. In the role, she is ultimately responsible for ensuring corporate compliance and sustaining optimal internal operations.
When Amy founded ITC in 2003, she worked as an independent consultant providing IT Consulting services to various public and private sector customers specializing in Enterprise Resource Planning (ERP) implementations in Human Capital Management. Amy is a driven and motivated individual who enjoys working with people and making a difference. Being an owner gives her immense satisfaction knowing she is able to provide others with an opportunity and build a culture that is more family-oriented than most. Amy grew up in Richmond, VA and received her Bachelor's degree in Management Information Systems from Virginia Commonwealth University. In her spare time, Amy enjoys traveling, music and is a huge animal lover!
Over the last 7+ years, Tom led ITC’s Human Resource department and other key operational initiatives. Tom’s 14+ years of federal consulting experience and his focus on empowering ITC staff to deliver value for our customers every day prepared him exceptionally well for this new role. Tom shares our vision of becoming a top tier system integrator by focusing on building a high-touch experience for our employees and our customers. Tom reports directly to Pinakin and is focused on organizational alignment and strategic initiatives and operational tasks, including:
- Resourcing and tracking of operational objectives and special projects Identification and improvement of current processes
- Coordination of organizational procedures for optimized efficiency and productivity
- Oversee daily company operations through collaboration with senior management and department leaders
- Alignment of staff to culture and strategy
Over the last 2+ years, Bri transformed ITC’s growth engine to help deliver 250%+ growth. Bri’s 20+ years of federal consulting experience and commitment to continual service improvement (CSI) sparked change in how we compete and serves as the catalyst for transforming how ITC delivers. She is laser focused on building a high-touch experience for how we deliver value for our customers. Bri reports directly to Pinakin and is focused on:
-- Building a high-touch customer experience program
-- Instantiating quality control across service delivery
-- Communicating the ITC Way/Customer Experience-centric methodology to our customers
Over the last 5+ years Tom has played an integral role in ITC’s business development efforts, most recently leading the firm’s business development strategy and capture activities. Tom brings 15+ years of experience working with small businesses in the Federal/Commercial spaces to develop and scale their offerings. He is excited about the position ITC is in today and the opportunity it has going forward. In his new position Tom will continue to oversee ITC’s business development efforts while devoting more time to leading corporate wide strategic efforts. These efforts will focus on:
-- Guiding a unified corporate strategy and working with Tom Swerdzewski to oversee and evaluate the implementation of strategic initiatives
-- Scaling our Business Development team
-- Positioning ITC to be a long-term sustainable consulting firm with durable competitive advantages
Jon supports ITC’s continued growth and strategic direction as the Chief Innovation Officer. For the past 25 years, he has delivered software programs successfully across the IC and Federal government. He is a jack of all trades and has performed just about every job in the software development lifecycle (we’re not kidding – configuration management, quality assurance, system administration, database administration, software development, system architecture, program management, business development, program control, and contracts). He now focuses on providing solution architectures for ITC’s customers and lines of business. Jon holds a Bachelor of Science in Computer Engineering from the University of Michigan. He is an avid technologist and in his spare moments works on upgrading his house, playing tennis and rooting for U of M sports.
Chris Mitchell is the Vice President of Service Delivery responsible for leading the planning, organization, and strategy for ITC service delivery by applying 20+ years of experience in the public and private sector. As a local George Mason University graduate, he's spent his career creating relationships with clients, executives, and colleagues alike while defining and executing strategies to solve complex business problems for federal and commercial clients. Day to day, he is building and scaling service delivery operations by working through cross functional initiatives across ITC to enable growth. He is committed to three core service delivery values: continuous improvement, exceeding client expectations, and developing talent.
Chris lives in Chantilly, VA with his wife and 2 kids #girldad. He's a big fan of getting away to the beach with family, playing golf, and building forts in the living room.
Tracie has more than 18 years of experience assisting small businesses to define, organize and operate their finance and contract functions. Tracie is responsible for ITC’s overall financial and strategic management. She oversees the finance and contracts departments with the goal of providing effective efficient service to internal and external stakeholders. Prior to coming to ITC, she performed similar duties for a small cybersecurity government and commercial services provider, where she also supported the successful sale of that business. Tracie is a licensed CPA in Virginia and has a BS in Finance and Management from Virginia Tech.