dotIT (Joint Venture: IT Concepts and Deloitte) was awarded a global multiple award, indefinite-delivery/indefinite-quantity contract to provide support for non-personal standardized enterprise information technology support services. This contract will acquire IT services across the Defense Health Agency enterprise supporting medical treatment facilities and other lines of business through the use of Geographic service providers (GSP). These contractors will provide the expertise, technical knowledge, staff support, and other related resources necessary. The nine GSP scope areas include: IT Service Desk; Database, Application, and Web Development; Identity Management and Desktop Support; Data Center Operations; Information Assurance; Network Operations; Telecommunications; Clinical Informatics; and Information Business Operations.

The total small business set aside solicitation provided a fair opportunity for competition, with 39 offers received.  The ordering period of this contract will be 10 years, comprised of one five-year base ordering period and one five-year option ordering period.  The contract will allow the use of firm-fixed-price and labor hour type task orders, as is appropriate for commercial services of this kind. The place of performance will be worldwide and annotated on each task order awarded. The Defense Health Agency, Enterprise Medical Services Contracting Division, San Antonio, Texas, is the contracting activity.