The Social Security Administration (SSA) recently awarded leading consulting and information technology (IT) provider IT Concepts (ITC) to provide information technology (IT) services to support the SSA Systems Development Life Cycle (SDLC) in support of mission critical goals and objectives, especially those activities related to the continued and expanded use of IT products and services for offices that perform programmatic functions. “This call order is critical to SSA’s high profile mission and serves an important role in protecting the American public’s data and satisfying current strategic objectives, including optimizing the SSA customer experience (CX) and serving as good stewards for those SSA programs with significant outreach and interaction with the public. ITC is proud to support the Agency’s continued investment in improving service delivery capabilities to current beneficiaries and future retirees”, said Pinakin Patel, Chief Executive Officer. One of the leading providers of information technology services to the U.S. federal government, ITC provides deep domain expertise and IT, cyber, and data services that drive transformative change. Special thanks to our SSA delivery teams – this win is built on our 19+ year history of delivering value for SSA every day.