IT Concepts provides professional cloud services to government agency clients delivered by our team of experienced AWS experts. Contact us at cino@useitc.com for more information on how we can bring cloud to your organization.

Expertise in Cloud Solutions

Our expert cloud solutioning is well-proven through ITC’s strong expertise with a variety of AWS technologies and workloads:

AWS Technology ITC Expertise
AWS Cloud Architectures & Migration
  • Hybrid architectures
  • Networking, security and storage solutions
  • Backup and DR solutions
Managed Services (CloudOps, DevOps, ProdOps)
  • Automation, configuration management, continuous deployment technologies
  • Monitoring and management
  • Datacenter buildout and operations
Software Solutions
  • Open-source and database technologies using API first development approach
  • Android and iOS mobile development
  • Experience in multiple Agile development methods (SAFe, Scrum, XP, Kanban)
Legacy Application Integration
  • Application integration expertise with legacy systems using RPA solutions and a Gartner reviewed application rationalization approach

 

ITC has 20+ cloud certified professionals with AWS certifications in key technology areas.

AWS Cloud Ecosystem AWS, Oracle, EC2, Kubernetes/EKS,  and various DevOps technologies
AWS Systems and Networks Cisco, CyberArk, Equinix, VMware, and Splunk
AWS Software and Databases Open-source technologies and application development stacks, Java, MS .Net, MySQL, PostgreSQL, SQL Server, Oracle, RDS, DynamoDB, MongoDB, ElasticSearch, UIPath, ZScalar

 

Success Stories

Federal Civilian Government

We work across the Federal Civilian government with large multi-vendor teams on software architecture development and legacy integration projects, and we provide execution and operations.  We provide cloud infrastructure, data analytics, and management consulting expertise to clients such as SSA, VA, USPTO, CFPB, IRS, and USDA.

Cases in Point

 ITC supported ITIL-based service offerings for SSA to establish ITSM processes that align IT service delivery to enterprise needs, emphasizing customer benefits. ITSM audits were established based on key performance indicators (KPIs) that include growth and value, adherence to budget, risk impact, and communications effectiveness. As the benefits of a transition to ITIL-based operations began to be realized, we performed a gap analysis that illustrated areas for improvement in both generalized and specific practice areas.
  ITC Supports CFPB’s T&I Office in its transition to Cloud operations through development of their enterprise Cloud approach and implementation of Cloud services. Advises on best practices for optimal performance, recommended cloud deployment architectures, implementation of processes to enable scaling, and deployment and monitoring of applications on the Cloud. Support strategic responses to government mandates and requirements as they arise (e.g., IPv6 mandate) in the planning and implementation. Performed an opportunity assessment that identified 18 different initiatives to improve overall operational efficiencies (including Splunk SAI for performance monitoring; Zero Trust Architecture (ZTA) road mapping and implementation; and Ansible implementation for Application Configuration Management).

DoD/Intel Government

ITC is very familiar with the DoD Enterprise DevSecOps initiatives.  We provide input to DIA senior leadership into the reference design for DIA’s final inputs to DoD.  We built microservices reference designs, including on Service Mesh and Amazon C2S.  We utilize DIA approved Common Control Providers (CCP) for hardened containers and approved software builds.  We support the HRIS modernization program. For the USAF at Kessel Run, we provide data science and data engineering expertise. For SAF/MG we provide knowledge management, cloud advisory, application rationalization and organizational execution planning.

Cases in Point

 ITC is responsible for supporting Defense Intelligence Agency (DIA)’s Human Resource Information Systems (HRIS) – which include PeopleSoft Human Capital Management (HCM), SAP based Learning Management System (LMS), HireVue, ServiceNow Human Resources Service Management (HRSM), eOPF, Questionmark AMS, Blackboard, LimeSurvey and others. DIA’s PeopleSoft system, myHR, serves as the “backbone” to all Enterprise Resource Planning (ERP) efforts for the Agency and ensuring data is accurate, integrations operate seamlessly, and application upgrades are completed satisfactorily, ensuring support from COTs providers and that new capabilities are deployed to the workforce during release
ITC developed an Application Rationalization Playbook to provide Functionals across the AF BMA a standardized, repeatable, and enterprise-oriented approach to rationalize applications and systems. The standardized approach to Application Rationalization across the AF BMA drives towards the end state of an optimized enterprise and improved business operations. ITC began by leveraging best practices from industry and across the government, gathering various publications and approaches used across different agencies with similar challenges.