Director, Corporate Performance/Quality Assurance SME
Provides performance analysis and recommendations with a focus on high-touch principals. Implements quality processes for external and internal deliverables. Oversees ISO, CMMI, and other industry quality awards. Responsible for the processes, guides, tools, and training required to enable a high-touch delivery environment through the development of tailored internal business processes and fostering a culture based on continual improvement, and extensive engagement with internal and external clients.